
Sales Policy
Effective Date: December 3, 2024
Thank you for choosing Frostnarittech. Our Sales Policy is designed to ensure a seamless shopping experience and clear communication regarding our terms of sale. By placing an order on frostnarittech.com, you agree to the terms set forth in this policy.
1. Product Availability and Pricing
At Frostnarittech, we aim to provide our customers with high-quality products and clear pricing information. However, please note the following:
- Product Availability: All products listed on frostnarittech.com are subject to availability. We strive to ensure our product listings are accurate and up-to-date. If a product is out of stock or unavailable after you place an order, we will notify you as soon as possible.
- Pricing: All prices are listed in U.S. dollars and are subject to change without notice. Prices are valid at the time of your order. Sales tax may be added to your order total depending on the destination of the delivery.
- Discounts and Promotions: From time to time, we offer promotions, discount codes, and special deals. These promotions may have expiration dates or limited quantities. Promotional offers cannot be combined unless specifically stated.
2. Order Process
To place an order, you must:
- Select Products: Browse and select the products you wish to purchase.
- Provide Information: Provide your shipping and billing information accurately.
- Review Order: Confirm your order details, including the items, quantities, and shipping address.
- Payment: Proceed with payment through available methods (credit/debit cards, PayPal, etc.). Your order is not finalized until we receive payment confirmation.
Once your order is submitted, we will send you an Order Confirmation email. This confirms that we have received your order, but does not guarantee availability or pricing until it is processed.
3. Payment Methods
We accept the following payment methods for online purchases:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
- PayPal: Secure online payment through PayPal.
- Other Payment Methods: Additional payment methods may be available at checkout.
We process payments securely and do not store any payment information on our servers.
4. Order Changes and Cancellations
Once your order is placed, we process it as quickly as possible. While we aim to fulfill all orders efficiently, we cannot guarantee that changes or cancellations can be made after an order has been placed.
If you need to modify or cancel your order, please contact us immediately at (646) 336-7281 or contact@frostnarittech.com. We will do our best to accommodate your request if the order has not yet been processed or shipped.
5. Shipping and Delivery
- Processing Time: Orders are processed within 2-3 business days after payment confirmation. Delivery times depend on the shipping method selected during checkout.
- Shipping Charges: Shipping costs are calculated based on the delivery address and shipping method chosen. You will be able to review the shipping cost during checkout before confirming your order.
- Delivery Time: Estimated delivery time varies depending on the shipping method, but typically ranges from 5-7 business days for standard shipping.
- International Shipping: Currently, Frostnarittech ships only within the United States. For international inquiries, please contact us directly at (646) 336-7281 or contact@frostnarittech.com.
6. Returns, Refunds, and Exchanges
Please refer to our Refund and Returns Policy for detailed instructions on how to return items, request refunds, or process exchanges. All returns must meet the criteria outlined in our return policy to be eligible for a refund or exchange.
7. Customer Service
If you have any questions or concerns regarding your order, products, or our sales policy, please don’t hesitate to contact our customer service team:
- Phone: (646) 336-7281
- Email: contact@frostnarittech.com
We are happy to assist you with any inquiries you may have.
8. Limitation of Liability
Frostnarittech is not responsible for any damages or losses resulting from your use of our website or services, including, but not limited to, direct, indirect, incidental, or consequential damages. Our liability is limited to the amount you paid for the product(s) involved in the claim.
Thank you for choosing Frostnarittech. We are committed to providing you with the best possible shopping experience. For additional information, please visit our Terms and Conditions page.